What's the difference between travel insurance and trip 'protection'?

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cheryl

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What's the difference between travel insurance and trip 'protection'? - USA Today

If you don't know the difference between travel insurance and trip protection, talk to Christopher Benson. He learned about that the hard way.

When Benson and his wife, Betty, planned a trip to Paris, Orbitz offered them a "vacation waiver" option that looked a lot like travel insurance. But when the Bensons tried to invoke the waiver, it didn't work as they expected. Lufthansa would not refund their tickets from Chicago to Paris.

"I feel I've been duped," says Benson. "They offer a vacation waiver, which does not seem to work."

Technically, the Orbitz vacation waiver isn't insurance. It's an add-on product that allows you to change or cancel your trip for any reason, with Orbitz waiving any cancellation fees and refunding any amounts refunded by the travel provider. It also offers a travel credit, good for a future trip.
 
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