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Touchless: How the world's busiest airport envisions post-COVID travel - Reuters
With COVID-19 ravaging the aviation industry, airlines and airports worldwide are reining in costs and halting new spending, except in one area: reassuring pandemic-wary passengers about travel.
“Whatever the new normal (...) it’s going to be more and more around self-service,” Sean Donohue, chief executive of Dallas-Forth Worth International Airport (DFW), told Reuters in an interview.
The airport is working with American Airlines (AAL.O) - whose home base is DFW - to roll out a self-check-in for luggage, and all of its restrooms will be entirely touchless by the end of July with technology developed by Infax Inc. They will have hands-free sinks, soap, flushing toilets, and paper towel dispensers, which will be equipped with sensors to alert workers when supplies are low.
With COVID-19 ravaging the aviation industry, airlines and airports worldwide are reining in costs and halting new spending, except in one area: reassuring pandemic-wary passengers about travel.
“Whatever the new normal (...) it’s going to be more and more around self-service,” Sean Donohue, chief executive of Dallas-Forth Worth International Airport (DFW), told Reuters in an interview.
The airport is working with American Airlines (AAL.O) - whose home base is DFW - to roll out a self-check-in for luggage, and all of its restrooms will be entirely touchless by the end of July with technology developed by Infax Inc. They will have hands-free sinks, soap, flushing toilets, and paper towel dispensers, which will be equipped with sensors to alert workers when supplies are low.