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Wary Traveler: Airlines end nasty change fees, but is the change permanent? - Houston Chronicle
U.S. airlines desperate for passengers are giving up a revenue stream that brought in $2.8 billion in 2019.
Change fees were those nasty charges that added up to $200 per person on American Airlines, Delta Air Lines and United Airlines, and $125 on Alaska Airlines. The airlines charged the fee whenever a passenger canceled a nonrefundable ticket more than 24 hours after purchasing it.
Southwest Airlines didn’t charge change fees, which helped the airline win favor with many travelers.
U.S. airlines desperate for passengers are giving up a revenue stream that brought in $2.8 billion in 2019.
Change fees were those nasty charges that added up to $200 per person on American Airlines, Delta Air Lines and United Airlines, and $125 on Alaska Airlines. The airlines charged the fee whenever a passenger canceled a nonrefundable ticket more than 24 hours after purchasing it.
Southwest Airlines didn’t charge change fees, which helped the airline win favor with many travelers.