New handbook will provide a better experience for vulnerable travel groups

cheryl

cheryl

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New handbook will provide a better experience for vulnerable travel groups - News Medical

How is travel with demand responsive transport experienced? What factors play a significant role, and what can be done to create better travel experiences? This has been studied by researchers at CTF, Service Research Center at Karlstad University, who have released a new handbook with new knowledge and recommendations on how this type of travel can be developed to provide a better experience for the vulnerable travel groups.

The researchers have studied how travel groups with different disabilities experience their demand responsive travel journeys, this with a focus on user-friendliness and how the user and the driver together handle situations that may arise. The researchers have also looked at what kind of vulnerability this travel group is experiencing, and what during the journey that leads to it, as well as what kind of management strategies both the traveler and driver use to reduce the experienced problems.
 
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